Shipping Info:
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Welcome to
RawDelivery!
We work hard to make raw feeding simple, convenient and affordable,
with a wide variety of options to fit all types of feeding styles and needs.
Don't forget to sign-up for our our email newsletters for
new information, order deadlines, featured products and much more!
New to raw feeding or need help figuring out how much to
feed your pet? Click here to check out our handy feeding chart to help
you get started.
How to
place an order: You can place an order to ship to your home or pick up on
the scheduled delivery dates at one of our 12+ convenient locations. Just click
"shop"
in Menu above to get started! Ordering
is simple! · Again, click shop from
the Menu above · Follow
the prompts to get to correct ordering selection · Check
the items that you wish to add to the cart · Click
on “Add to Cart” (bottom of the item selection/page) · When
you are done adding items, click Checkout
(top right of the page) · Pay
· Mark
your calendar for delivery day!
Here
is some more detailed information on ordering:
1. When
you click on the desired order, you will scroll down and you will see a list of
available products. You can click on each item for more information and
additional pictures.
2. If you
are selecting your products from the displayed list, note that the
"Qty" box will say one. You will need to simply change the
"Qty" box for additional quantities and then check the
"Add" box. Note: Only the items you have checked will be added to the
cart.
3. When
you have selected all of the items you want to purchase, go to the bottom of
the page and select "Add To Cart". Again, only the items you have checked will be
added to the cart. These steps are highlighted below by the blue arrows.
Nothing will pop-up or indicate that anything has happened, except the
"Checkout" link at the top will now show the additional number of
products.
4. When
you are ready to check out, then click on the "Checkout"
link at the top of the page. After checking out you will receive an email
confirmation of your order. Note: A couple days before the scheduled delivery
date you will receive an email with the delivery details including the pickup
address, time, and directions. You can always view your order history and
account information by selecting "My
Account" at the top of the page.
If you happen to need additional information
about ordering, your current order, locations, dates, etc., please email us at admin@rawdeliverymn.com
and we do our best to assist you and/or answer any questions you may have!
MN
Site Delivery
Check out the delivery
map and calendar below to find one of the *12+* convenient pickup locations that
works best for you!
Tentative Delivery Schedule:
*Crystal Special Orders: At the Crystal location, there is limited selection available between delivery dates, by appointment only, with a $5 convenience fee.
Selections for special orders are typically Turkey and/or Beef Mix only. Click here for a Crystal Special Order!
**Isanti Pickup: Our full product selection is available to order by the date shown. Orders made after the deadlines will need to be made from our in stock selection. Click here to order from our in-stock selection!
Delivery Site Pick Up:
- Delivery site details, including exact addresses for pickup locations, will be sent to you after the order deadline each week.
- You can pickup your order anytime after it has been delivered to your pickup location.
- Please see above map or below for pick up times for each delivery site location. You must pickup *before* 7pm or 8pm depending on location.
- Orders are kept as cold as possible with insulated tarps or cooler bags, but will not be refrigerated. Orders are only guaranteed if picked up within 30 mins of delivery, an email will be sent when orders are ready to be picked-up, though many customers choose to pick up later.
- Pick ups are self-serve, the orders will be sorted and labeled in the designated staging area. Delivery sites are hosted by fellow raw feeders, please be courteous of their generosity.
- All orders are subject to supplier availability, you will be contacted as soon as possible if a change has been made. Please note that changes may not be known until the time of delivery.
Delivery every other Tuesday
Oak Grove pickup 2pm - 8pm
Crystal pickup 3pm - 8pm
Delivery every other Wednesday
Eden Prairie pickup 11am - 8pm
Rogers pickup 1pm - 8pm
Delivery every other Wednesday (opposite week)
Eden Prairie pickup 11am - 8pm
Hopkins pickup 1pm - 7pm
Delivery every other Thursday
Maplewood pickup 11am - 8pm
Inver Grove Heights 1pm - 8pm
Delivery every fourth Thursday (opposite week)
Savage pickup 11am - 7pm
Rochester pickup 1pm - 7pm
Delivery every fourth Thursday (opposite week)
St. Cloud pickup 1pm - 7pm
Delivery every other Friday
Forest Lake pickup 10am - 8pm
Isanti
Pick Up: Our in-stock products can be ordered at
anytime (unless noted) and are available for late orders or for pickup in Isanti
on the same week/day. The deadline to order
from our *full selection* is Tuesday of each week. Click here to order from our full selection and to see the delivery calendar.
Note: If
you order Wed - Sat for same week or same day pick up, you will need to order from
the in-stock page only. ·
Isanti
pick ups are by appointment on Fridays and Saturdays. Exceptions can be made, by
appointment, for special needs/situations (ie: new pets, out of town customers,
unavailable Fri/Sat, etc). ·
Isanti
customers should make an appointment at check-out with your preferred pickup date/time
or email admin@rawdeliverymn.com for alternative options. Late
Orders: Select your items from
the in-stock product page and make sure to select the "Late Order" option
at checkout. This will apply a $20 fee to your order. Make sure to leave us a note
as to which location and date you want to pick up.
If you don't hear from us by noon the
day before delivery please contact us to be sure your order will be available for
pickup.
Crystal Special Orders:
·
At
the Crystal location, there is limited selection available between delivery dates,
by appointment only, with a $5 convenience fee.
·
Selections for special orders are typically Turkey
and/or Beef Mix only. Click here for a Crystal Special Order!
·
Only the items and quantities shown on the Crystal Special Order page
are currently available to order. Pickup is by appointment only.
·
Click here to pick up at Crystal on a normal delivery day, with full product
selection.
·
Customers making special orders at the Crystal
location should make an appointment at check-out with your preferred pickup date/time
or email admin@rawdeliverymn.com for additional questions.
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